About CYS Services

Parent Central Services

Monday 9 a.m. - 5 p.m.
Tuesday 9 a.m. - 5 p.m.
Wednesday 9 a.m. - 5 p.m.
Thursday 9 a.m. - 5 p.m.
Friday 9 a.m. - 5 p.m.
Saturday Closed
Sunday Closed

Contact

Rhine Ordnance Barracks
Bldg. 162

Tel:
+49 (0)611-143-541-9066

Military DSN Tel:
(314)541-9066

Write an ICE comment

Welcome to CYS

Child and Youth Services (CYS) provides programs and services for children of eligible military and civilian families. Within CYS you will find something to meet your children’s needs, including:

  • Full, part time or hourly child care
  • Before/after school care
  • Camps
  • Programs for your middle school and teen youth
  • Instructional classes
  • Workforce preparation opportunities
  • Sports and fitness activities 

Today’s CYS programs, deemed a "model for the nation" by Presidential acclaim, continue to operate on these cornerstones:

  • Quality – Child care is DoD-certified and nationally accredited
  • Availability – Child care is available on- and off-post
  • Affordability – Fees for various programs are competitively priced and affordable regardless of sponsor's income
  • Accountability - To safeguard the Army's resources by efficient management oversight, good fiscal stewardship, reducing waste and protecting assets of programs and services to Soldiers and their Families.
FCC

The Army FCC Program is a child care option offered in homes both on and off post by authorized Military Family members and qualified civilians working as independent contractors.Family Child Care has unique qualities that make it the preferred choice for families. FCC Homes provide flexible hours and comfortable family settings. Most offer full-day, part-day, and hourly care. Special services may include 24-hour and long-term care during mobilization and training exercises, evening and weekend care, care for newborns, children with special needs, and those that are mildly ill.The FCC Program, as an integral part of the larger Army CYS system, is responsible for significant number of all available child care spaces.FCC homes provide a homelike atmosphere and provide opportunities for siblings to be in care together.The same regulations and safety guidelines enforced in CYS Services childcare centers apply to FCC homes. All providers have regular safety, fire and regulation compliance inspections, and once a month, a FCC staff member conducts a visit to each FCC home, ensuring a high-quality, safe and developmentally appropriate atmosphere for the children. Providers and family members 12 years of age and over are vetted through a stringent background investigation to include FBI and National Agency checks (CNACI).Family Child Care also offers a 15% cost savings for patrons over Child Development and School Age Center fees.

Find a Family Child Care Office near you.

Army Policy requires that if you provide care on a regular basis for more than 10 hours per week, you must be registered as an FCC Provider. Providing unauthorized care places you at risk of losing your housing privileges.Not all care is immediately available. To access our waitlist and request care, please go to www.militarychildcare.com.

Careers in Family Child Care- becoming a provider.Family Child Care (FCC) is looking for new providers to become a part of our team. FCC allows you to earn an income while staying at home with your own children. Providers are contractors, so they own their own business. Becoming part of the FCC system leads to a long-lasting career and continuing opportunities for professional growth.You’re helped to become successful through ongoing training opportunities. You have access to toys, equipment, and safety items from the FCC Toy Lending Resource Library. You’re mentored by Staff members and other Providers. And you receive monetary subsidies linked to the type of care you offer. Providers make an average of $30,000 a year or more.

If you are interested in becoming a Provider or just learning more about the program, please contact your local  FCC office.

Frequently Asked Questions

1. My child is on medication; can he/she bring the medication with him/her to school?

It depends on the medication. Some medications need to be specifically approved and some are not allowed (such as over-the-counter meds), while rescue meds must be accompanied by a Medical Action Plan.  But don’t worry, at the time of registration all parents complete a Health Screening Tool and if necessary we will begin the Multi-Disciplinary Inclusion Action Team process to determine what accommodations your child will require while using CYS Services.

2. What happens if there is an unplanned school closure?

Anytime the schools are closed, CYS Services part-day programs will not take place and the School Age Centers at Landstuhl and Sembach will open for full day hours. If there is a delayed school opening due to inclement weather, the Child Development Centers and School Age Centers will both open at 7:30 a.m. per the USAG Rheinland-Pfalz Inclement Weather Policy.

3. How do I register my child for a school on a different installation than my home installation?

For information on school registration, contact the School Liaison Officer at DSN: (314)541-9061 or Commercial: +49 (0)611-143-541-9061. Your School Liaison Officer will put you in touch with the School Liaison Officer at the installation you’re interested in to get the registration process started. Otherwise, feel free to visit the School Liaison Officer (SLO) facility page for information on how the School Liaison Officer can assist with school transitions.

4. Where can I get information on the directors and management staff?

Unfortunately, we cannot share personally identifiable information on our public website; however, this information can be requested by using the "Email Us" button located at the top of this Facility page within the "Hours of Operation" block. This will link you directly to an "Email Submission Form" and then, your email inquiry will be sent directly to a customer support representative for assistance.

5. Where do I find the program center?

Parent Central Services is located on Rhine Ordnance Barracks, Bldg. 162, DSN: (314)541-9066 or Commercial: +49 (0)611-143-541-9066. If we cannot help you over the phone, appointments and walk-in services are available. 

6. How do I register my child with CYS Services?

To register, simply visit Parent Central Services on Rhine Ordnance Barracks. For forms, times and contact information and what is required for a complete registration, please visit the Register - Parent Central Services Facility Page and click to expand the “Registration and Forms” link.

7. Is childcare available only on post?

Childcare through CYS Services currently is provided on post in Child Development Centers (CDCs) and School Age Centers (SACs) located throughout U.S. Army Garrison Rheinland-Pfalz. For a full list of centers, please feel free to view our Childcare Facility Page. The Air Force offers care on Air Force ran installations (to include Vogelweh, Ramstein and Kapaun). There are a variety of childcare options available on the local economy.  For assistance with off post options, please partner with Parent & Outreach Services by calling DSN:  (314)541-9066 or Commercial: +49 (0)611-143-541-9066.

8. How much do the different programs cost?

All child care program fees are based on Total Family Income calculated during the registration process. Each school year the Higher Headquarters releases a new fee chart to reflect any changes in fees. Please contact Parent Central Services for more information or to obtain a current fee chart.

9. How do I decide which school on which installation to send my child to if there are multiple in my area?

School zones are based on where you live. For more information, please contact the School Liaison Officer at DSN: (314)541-9061 or Commercial: +49 (0)611-143-541-9061.

10. Do buses take children both on and off-post?

Yes, school buses pick up and drop off children from multiple locations both on and off post. For a list of locations, contact the School Liaison Officer at DSN: (314)541-9061 or Commercial: +49 (0)611-143-541-9061.