An official army family and MWR Site

Survivor Outreach Services

 

Survivor Outreach Services (SOS) provides long-term support to surviving Families of fallen Soldiers. Our goal is to reassure survivors that they remain valued members of the Army Family.

The SOS program connects you with people who can help. Our services include grief counseling, financial counseling, benefits coordination, support groups, and garrison and surrounding area events.

After a loved one is lost, unresolved issues or questions may surface months or years afterward. The Army is dedicated to fulfilling its promise by providing support to surviving Families. Our financial counselors aid surviving Families through investment and estate planning education, and our support coordinators provide long-term support. SOS can help you navigate the details.

SOS delivers services at garrisons and communities closest to where Families live. Regardless of your loved one’s component or branch, duty status, location, or manner of death, SOS will provide dedicated outreach and support when and as long as you desire.

SOS also honors survivors with Gold Star and Next of Kin lapel buttons. They are symbols of your sacrifice, widely recognized throughout the country. Find more about Gold Star and Next of Kin lapel buttons here.

The Gold Star and Surviving Family Member (GSSFM) Representative is the Army advocate for surviving Family members – and any survivor can contact an Army GSSFM Representative directly any time for any reason. These representatives are available to provide support and address complaints by spouses and other dependents of deceased service members regarding casualty assistance or receipt of benefits authorized by law. If you have questions or concerns about casualty assistance or receipt of benefits, your GSSFM Representative can help.

You can contact a GSSFM representative at +1(833) 313-1960 or usarmy.jbsa.imcom-hq.mbx.sos-survivor-advocate@army.mil.

 

Find more resources for survivors here.

Ask Army Answers

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Submit Quality of Life Issues

Use your voice: submit ideas to improve your community.

Jul 26
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Educational Support Playgroup

ACS invites parents with children (under age 5) to come and play together and meet new people.

Jul 29 9 am - 10:30 am
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Dress for Success & Networking HYBRID

An interviewer's first impression of you is a lasting one, so make sure you're dressed to impress!

Jul 29 9:30 am - 11:30 am
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Money Academy

Money Academy is a comprehensive course designed to empower individuals with essential financial knowledge, covering crucial topics. Enroll today to build your financial future with expert guidance and a supportive community!

Jul 30 12 pm - 1 pm
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Daddy Play Day

Dads with children (under the age of 5) are invited to come and play together and meet new people.

Aug 1 9 am - 10:30 am
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Host Nation Tour

Let ACS introduce you to Germany!

Aug 1 9 am - 2 pm
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Smart Voucher Workshop

Need assistance with your Smart Voucher submissions? Let ACS help!

Aug 1 1 pm - 3 pm
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Host Nation 101 - In Person

Get familiar with your new Host Nation with this informational session!

Aug 4 9 am - 11 am
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Resume Essentials - Hybrid

Boost your job search with our Resume Essentials Class! Learn to craft impactful resume, optimize for ATS, and gain confidence through interactive workshops. Sign up now to elevate your career potential!

Aug 5 9:30 am - 11:30 am
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Stress & Anger Management Class

Join our transformative Stress and Anger Management Class to regain control of your emotions and cultivate a more peaceful, fulfilling life. Led by expert facilitators, this interactive program provides practical tools and techniques to effectively manage stress and anger, helping you enhance your emotional well-being and improve your relationships.

Aug 5 11:30 am - 12:30 pm
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OPOC Training - Live Stream

Training for Organizational POCs who manage volunteers, certify volunteer hours, and manage volunteer positions on the online VMIS.

Aug 6 10:30 am - 11:30 am
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Welcoming Your New Child (HYBRID)

Budget for your baby

Aug 6 3 pm - 4 pm
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SFRG Command Family Readiness Representative Training - ONLINE

This class defines the roles and responsibilities of the CFRR.

Aug 7 10 am - 12 pm
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Newborn Network & Feeding Support Group

Join the New Parent Support Program and receive great info about development for your baby.

Aug 8 10:30 am - 12 pm
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Interview Skills - Hybrid

Our Interview Skills Class equips job seekers with the confidence and techniques necessary to excel in interviews, offering tailored strategies, and expert guidance. Designed for individuals at all stages of their careers, this program is your key to unlocking job opportunities and showcasing your best self to potential employers.

Aug 12 9:30 am - 11:30 am
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Sponsorship Training - Live Stream

This course will help you fulfill the role as a sponsor for incoming personnel.

Aug 12 9:30 am - 11 am
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Couples Communication

Learn how to communicate better with your significant other.

Aug 12 11:30 am - 12:30 pm
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Comfort Measures & Preparation for Childbirth

Take part in this interactive class with Army Community Service (ACS) and the New Parent Support Program!

Aug 13 9 am - 1 pm

Promotion Potential

Maximize Your Financial Benefit HYBRID. Learn how to make the best decisions with your additional income.

Aug 13 3 pm - 4 pm
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Promotion Potential

Maximize Your Financial Benefit HYBRID. Learn how to make the best decisions with your additional income.

Aug 13 3 pm - 4 pm
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SFRG Care Team Training - HYBRID

Are you a newly appointed Care Team Volunteer? This class is for you!

Aug 14 10 am - 12 pm
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Financial Considerations When Facing a Divorce

Divorce or separation brings dramatic life changes. One of the most challenging life changes is the financial implications.

Aug 14 3 pm - 4 pm
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Monthly Survivor Support Group (SOS)

Support group for Surviving family members of deceased active-duty service members.

Aug 14 5 pm - 7 pm
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Multicultural Lunch Social

Bring your lunch and join us for a fun get together to learn more about Europe!

Aug 18 11:30 am - 12:30 pm