An official army family and MWR Site

Survivor Outreach Services

 

Survivor Outreach Services (SOS) provides long-term support to surviving Families of fallen Soldiers. Our goal is to reassure survivors that they remain valued members of the Army Family.

The SOS program connects you with people who can help. Our services include grief counseling, financial counseling, benefits coordination, support groups, and garrison and surrounding area events.

After a loved one is lost, unresolved issues or questions may surface months or years afterward. The Army is dedicated to fulfilling its promise by providing support to surviving Families. Our financial counselors aid surviving Families through investment and estate planning education, and our support coordinators provide long-term support. SOS can help you navigate the details.

SOS delivers services at garrisons and communities closest to where Families live. Regardless of your loved one’s component or branch, duty status, location, or manner of death, SOS will provide dedicated outreach and support when and as long as you desire.

SOS also honors survivors with Gold Star and Next of Kin lapel buttons. They are symbols of your sacrifice, widely recognized throughout the country. Find more about Gold Star and Next of Kin lapel buttons here.

The Gold Star and Surviving Family Member (GSSFM) Representative is the Army advocate for surviving Family members – and any survivor can contact an Army GSSFM Representative directly any time for any reason. These representatives are available to provide support and address complaints by spouses and other dependents of deceased service members regarding casualty assistance or receipt of benefits authorized by law. If you have questions or concerns about casualty assistance or receipt of benefits, your GSSFM Representative can help.

You can contact a GSSFM representative at +1(833) 313-1960 or usarmy.jbsa.imcom-hq.mbx.sos-survivor-advocate@army.mil.

 

Find more resources for survivors here.

Ask Army Answers

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SFRG Informal Funds Custodian Training HYBRID

Are a newly appointed Funds Custodian? This class is for you!

Sep 18 10 am - 12 pm
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EFMP Navigators Support Group

Join EFMP as they explore essential tips and hidden gems to help families settle in with ease!

Sep 18 5 pm - 6 pm
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Host Nation Tour

Let ACS introduce you to Germany!

Sep 19 9 am - 2 pm
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Educational Support Playgroup

ACS invites parents with children (under age 5) to come and play together and meet new people.

Sep 19 1 pm - 2:30 pm
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Smart Voucher Workshop

Need assistance with your Smart Voucher submissions? Let ACS help!

Sep 19 1 pm - 3 pm
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Host Nation 101 - In Person

Get familiar with your new Host Nation with this informational session!

Sep 22 9 am - 11 am

Entrepreneurship- Hybrid

Launch your own business – with a 5 step have a plan to achieve your goals! 

Sep 23 9:30 am - 11:30 am
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Entrepreneurship- Hybrid

Launch your own business – with a 5 step have a plan to achieve your goals! 

Sep 23 9:30 am - 11:30 am
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Couples Communication

Learn how to communicate better with your significant other.

Sep 23 11:30 am - 12:30 pm
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Basic Training for New Parents

Our Basic Training for New Parents Class provides essential education on newborn care, comforting techniques, safe sleep practices, and more to help expecting and new parents feel confident on their parenting journey. Led by experienced instructors, the interactive sessions foster community connections and empower you with the skills needed to thrive in the early weeks at home.

Sep 23 4:30 pm - 8:30 pm
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Smooth Move Workshop - ONLINE

Are you getting ready to PCS? Let ACS help you get ready for the transition!

Sep 24 9:30 am - 11 am
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Money Academy

Money Academy is a comprehensive course designed to empower individuals with essential financial knowledge, covering crucial topics. Enroll today to build your financial future with expert guidance and a supportive community!

Sep 24 12 pm - 1 pm
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Post-Deployment (Financial Readiness) - Hybrid

Transitioning your finances so that you can focus on reuniting with your family.

Sep 24 3 pm - 4 pm
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Army Community Service Job Fair

Network with more than 25 Government Agencies and Contractors.

Sep 25 10 am - 3 pm
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SFRG Key Contact Training: ONLINE

Are you a newly appointed SFRG Key contact volunteer? This class is for you!

Sep 25 10 am - 12 pm
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Budgeting & Developing Your Spend Plan - HYBRID

Looking for ways to improve your financial readiness?

Sep 25 3 pm - 4 pm
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Newborn Network & Feeding Support Group

Join the New Parent Support Program and receive great info about development for your baby.

Sep 26 10:30 am - 12 pm
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Career Checkup- HYBRID

Keep your professional life in good health with a progress evaluation - suitable for any career stage. Review your personal and professional goals to be ready for the next opportunities.

Sep 30 9:30 am - 11:30 am
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OPOC Training - Live Stream

Training for Organizational POCs who manage volunteers, certify volunteer hours, and manage volunteer positions on the online VMIS.

Oct 1 10:30 am - 11:30 am
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Financial Consideration When Facing a Sickness or Condition

This course covers the financial impact of dealing with disabling sickness/conditions and teaches you to manage your finances as you work through it.

Oct 1 3 pm - 4 pm
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SFRG Command Family Readiness Representative Training - ONLINE

This class defines the roles and responsibilities of the CFRR.

Oct 2 10 am - 12 pm
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Daddy Play Day

Dads with children (under the age of 5) are invited to come and play together and meet new people.

Oct 3 10 am - 11:30 am
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Dads 101

New to being a father? ACS can help!

Oct 6 5 pm - 6:30 pm
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Resume Essentials - Hybrid

Boost your job search with our Resume Essentials Class! Learn to craft impactful resume, optimize for ATS, and gain confidence through interactive workshops. Sign up now to elevate your career potential!

Oct 7 9:30 am - 11:30 am