Survivor Outreach Services

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Survivor Access Cards are available, check your eligibility

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Calendar

Gold Star Family, Gold Star Mothers, Gold Star Spouses, and Next of Kin Events

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Contact Us

Find the coordinator at the installation closest to you using the SOS staff finder.

Resources

More links, documents, and tools

DA Form 2029 – Survivor Benefit Plan (SBP) Election Statement: https://armypubs.army.mil/ Search “DA Form 2029”
Survivor Benefit Plan (SBP) Overview: https://www.dfas.mil/retiredmilitary/survivors/
DD Form 1300 – Report of Casualty: https://www.esd.whs.mil/Directives/forms/dd/ddforms1300-1399/
Tragedy Assistance Program for Survivors (TAPS): https://www.taps.org/
DFAS - https://www.dfas.mil/
TRICARE - https://tricare.mil/
MyArmyBenefits - https://myarmybenefits.us.army.mil/
BENEFEDS - https://www.benefeds.gov/
MilitaryOneSource - https://www.militaryonesource.mil/

Survivor Outreach Services

Ask Army Answers

Army Community Service (ACS)
Kleber Kaserne
BLDG 3210
Kaiserslautern, Rhineland-Palatinate 67657
Germany
+49 (0)611-143-541-9000
Military DSN (314) 541-9000
Hours:

Monday

8:00am-12:00pm
1:00pm-5:00pm

Tuesday

8:00am-12:00pm
1:00pm-5:00pm

Wednesday

8:00am-12:00pm
1:00pm-5:00pm

Thursday

8:00am-12:00pm

Friday

8:00am-12:00pm
1:00pm-5:00pm

Saturday

Closed

Sunday

Closed

U.S. Holidays

Closed
Email Us

Keep Exploring

Host Nation 101

Get familiar with your new Host Nation with this informational session!

Nov 2 9 am - 11 am

Educational Support Playgroup

ACS invites parents with children (under age 5) to come and play together and meet new people.

Nov 3 9 am - 10:30 am

Federal Resume Builder - Hybrid

Join our Federal Resume Builder class to learn from expert instructors and gain the skills needed to create a compelling federal resume that stands out in the job market.

Nov 3 9:30 am - 11:30 am

Stress & Anger Management Class

Join our transformative Stress and Anger Management Class to regain control of your emotions and cultivate a more peaceful, fulfilling life. Led by expert facilitators, this interactive program provides practical tools and techniques to effectively manage stress and anger, helping you enhance your emotional well-being and improve your relationships.

Nov 3 11:30 am - 12:30 pm

Basic Training for New Parents

Our Basic Training for New Parents Class provides essential education on newborn care, comforting techniques, safe sleep practices, and more to help expecting and new parents feel confident on their parenting journey. Led by experienced instructors, the interactive sessions foster community connections and empower you with the skills needed to thrive in the early weeks at home.

Nov 4 9 am - 1 pm

OPOC Training

Training for Organizational POCs who manage volunteers, certify volunteer hours, and manage volunteer positions on the online VMIS.

Nov 4 9:30 am - 11:30 am

Financial Planning for PCS

Want to better understand how to financially prepare for your next PCS and limit the stress of associated expenses? We're here to help!

Nov 4 2 pm - 3 pm

SFRG Training

This class is a combination of SFRG foundation, Command Team Training, Command Family Readiness Representative (CFRR) and Key Contact training.

Nov 5 10 am - 12 pm

Educational Support Playgroup

ACS invites parents with children (under age 5) to come and play together and meet new people.

Nov 6 1 pm - 2:30 pm

Brown Bag Lunch

Training sessions on domestic abuse preventative measures.

Nov 10 11:30 am - 12:30 pm

No Drama Discipline

This online class will give you stress free tools of discipline!

Nov 10 3 pm - 4:30 pm

No Drama Discipline

This online class will give you stress free tools of discipline!

Nov 10 3 pm - 4:30 pm

SFRG Informal Funds Custodian Training

Are a newly appointed Funds Custodian? This class is for you!

Nov 12 10 am - 12 pm

Financial Consideration When Facing a Sickness or Condition

This course covers the financial impact of dealing with disabling sickness/conditions and teaches you to manage your finances as you work through it.

Nov 12 2 pm - 3 pm

Newborn Network & Feeding Support Group

Join the New Parent Support Program and receive great info about development for your baby.

Nov 13 10:30 am - 12 pm

Stress & Anger Management Class

Nov 17 11:30 am - 12:30 pm

Basic Training for New Parents

Nov 17 5 pm - 9:30 pm

Bump, Baby, and Beyond

Join us for an informative session designed for expecting parents.

Nov 18 9 am - 12 pm

Army MWR Cares Presented by Army Directorate of Prevention, Resilience and Readiness

Stay resilient through every season with Family MWR. Discover MWR programs and services that keep you grounded and connected.

Army MWR Cares Presented by Army Directorate of Prevention, Resilience and Readiness

Stay resilient through every season with Family MWR. Discover MWR programs and services that keep you grounded and connected.

Comfort Measures & Preparation for Childbirth

Take part in this interactive class with Army Community Service (ACS) and the New Parent Support Program!

Nov 18 4:30 pm - 8:30 pm

SFRG Care Team Training

Are you a newly appointed Care Team Volunteer? This class is for you!

Nov 19 10 am - 11:30 am

Car Buying Strategies

In the market for a new car? Join us for this informative class on purchasing a vehicle!

Nov 19 11 am - 12 pm

Insurance Needs - Financial Readiness

Understand the purpose of insurance.

Nov 25 2 pm - 3 pm